FKASA - Official Portal

FACULTY OF CIVIL ENGINEERING & EARTH RESOURCES

Client's Charter

We promise to:

  • Ensure any academic application is processed within four (4) working days from the date the application is received
  • Ensure the teaching and learning in academic sessions are run according to the teaching plan designed for each semester
  • Prepare the “Integrated Lecture Timetable” that is convenient to lecturers and students
  • Process any applications, bookings and claims submitted to the faculty within five working days from the date the application is received
  • Respond to any complaints, suggestions or inquiries related to university services within five working days
  • Act upon any complaints on the technical equipments and devices that need external services within 14 working day